You can place your order by Phone, Email or by Fax, all signed sales orders are binding because our products are Handmade, orders cannot be changed or cancelled beyond 10 days of when your order was placed, Please contact our customer service team at 1 800 217 4384 with any questions.
Fax your order to our customer service department at 1 877 208 7927, when faxing your order, please include all your information on the order form, name of business, billing address, shipping address, Tax ID, phone number, contact name, email address, ship date and cancel date.
Call our Customer service department at 1 800 217 4384 between the hours of 9am-5pm Eastern Time
You can email us your order to firstname.lastname@example.org
Terms and Conditions
Our minimum order is 12pcs assorted with no minimum on per color or style
We accept all major credit cards, Visa, MasterCard, America Express and Discover, NO C.O.D’S
All orders are ship via Ups Ground, if you prefer we use a certain shipping company or have any special requirements, please inform us when placing your order.
All out of stock items not shipped with the original order will be place on backorder and will ship as soon as they become available within 30 days of the original delivery, please inform us if you do not wish to receive backorders.
All our Hats and Handbags are Handmade and may vary in Color or Size, if any item do not meet your expectation we will be gladly to provide you a credit within 5 business days of receipt. Returns must be pre-authorized by our customer service department and all packages should be labeled with RA# to help expedite the return process, Return must be sent in the original condition and will not be accepted without an RA#. We ask that discrepancies or damages be reported within 5 Business days of receiving your orders. Credit will be issued for all non-satisfactory orders within 30 days of invoice date. Returns may be subject to a 25% restocking fees. If the return is past 30 days we have the right to refuse the request.